Customer Service & Technical Support

At Highridge, Our Focus Is Always On You

Priority attention is the hallmark of our service commitment, and we stand ready to offer you an unprecedented level of service and personalized solutions.

Spine Locations

Highridge Medical – Headquarters USA

USA: 1-800-447-3625
Fax: 866-973-9072
10225 Westmoor Dr. Westminster, CO 80021 USA

Latin America

Brazil: + 55 11 43327755

Av. Pereira Barreto, 1395. 19º andar. Torre Sul – Bairro Paraíso, Santo André – São Paulo

CEP: 09190-610 – BRAZIL


France: + 33 (0)3 25 82 32 63

Parc d’entreprises du Grand Troyes. Quartier Europe de l’Ouest, 5 rue de Berlin, 10300 Sainte-Savine, FRANCE

Adresse postale : CS 80002

10302 Sainte-Savine CEDEX


ZimVie Singapore Pte Ltd

1 Marina Boulevard, #28-00, One Marina Boulevard. Singapore 018989. SINGAPORE

Spine Resources

Contact Your Local Distributor

Global Contacts

Purchase Order Terms And Conditions

Highridge Terms & Conditions

IFU - Instructions for Use

For product information, including indications, contraindications, warnings, precautions, potential adverse effects and patient counseling information, see the package insert and information on this website.

To request a paper copy of the Instructions for Use, contact ZimVie Spine Customer Service

IFU - Instructions For Use


EBI, LLC, a Highridge Company

Bone Healing Technologies

1 Gatehall Dr. Suite 303, Parsippany, NJ 07054

USA: 1-800-377-5804

If you have any questions about Bone Healing products, please call our 24/7 hotline at 1-800-377-5804.

Report A Product Complaint

Customer Service Line: 1-800-526-2579 x 6000

Customer Service Representatives are available from 8:30 am to 5:00 pm (EST), Monday through Friday. At other times, please leave a clear message for a return call by the next business day.


Purchase Order Terms And Conditions

Highridge Terms & Conditions